Pricing that pays for itself — fast.
ResponseCX resolves outcomes autonomously so your team focuses on moments that matter. Every engagement starts with a clear ROI target and a 30‑day payback guarantee.
Deep inbox automations resolve tickets end-to-end with human-grade guardrails.
Chat
Live chat flows hand off seamlessly between AI agents and your human team.
Social
Surface-ready responders for Instagram, Facebook, and X with tone control.
Voice
Natural voice agents handle calls, capture intents, and escalate when needed.
- Avg. payback
- ≤45 days
- Customer CSAT lift
- +20–25%
- Hours returned to team
- 160+/mo
Platform plans
Choose the runway that matches your automation goals
Implementation included on annual. Month‑to‑month available with a setup fee.
Core
Automate one primary channel with actions & outcome tracking.
$28,000/yr (2 months free)
Voice OR Email OR Chat OR Social. Includes ROI Tracker v1.
- Agent live in 14 days
- Actions, Escalations & Guardrails
- ROI Tracker v1
Suite
All channels unified + Evals, ROI v2, and priority support.
$62,000/yr (2 months free)
Best for Shopify + Gorgias brands scaling outcomes across channels.
- Voice + Email + Chat + Social
- Outcome dashboards v2 & Evals
- Priority launch & QBRs tied to outcomes
Enterprise
Multi‑brand/region with enterprise controls and dedicated infra.
Custom/yr (2 months free)
SSO/SAML, roles & environments, audit logs, bespoke SLAs.
- All channels & actions
- Bespoke workflows & SLAs
- Dedicated infrastructure & success team
White‑glove implementation included on annual (2 months free). Month‑to‑month: setup fee applies with forward deployed engineering hours.
Payback guarantee: if we miss the agreed ROI window, we credit the difference.
Every plan includes outcomes analytics, guardrails, and human takeover.
Estimate your ROI in 10 seconds
Use your own numbers to see how quickly Suite pays for itself.
- Automated outcomes / mo
- 1,750
- Estimated savings / mo
- $6,125
- Net vs Suite @ $5k
- +$1,125
- Months to pay back
- 1
Estimates only. Suite pricing varies by volume and complexity. We’ll calibrate during your pilot and QBRs.
“We paid for the platform in the first month.”
“ResponseCX went live on voice in under two weeks and now resolves a majority of volume before it hits our team. The ROI dashboard makes savings obvious — CFO buy‑in was a non‑event.”
VP of CX, high‑growth DTC brand
Outcome anchored
Prefer to pay only for outcomes?
Outcomes‑based pricing lets you pay per autonomous resolution with total transparency on volume, savings, and CSAT.
Pay‑per‑outcome
Test automation volume without a fixed platform commitment.
From $2.00per autonomous outcome
- Only pay when outcomes are fully resolved
- Transparent real‑time reporting
- Monthly invoicing, cancel anytime
Volume commitments
Predictable pricing that scales down as automation volume grows (best on annual).
As low as $1.50per autonomous outcome
- Rate locks with consumption bands
- Dedicated success manager
- Outcome definition tailored to your business
Expand outcomes
Add‑ons
Land with Core or Suite, then expand by ticket type. Most brands add 1–2 modules in their first two quarters.
Order Care
$500–$1,500/moWISMO, address changes, cancellations, replacements.
Subscription Care
$500–$1,500/moSkips, swaps, churn-saves, winbacks with SMS follow-ups.
Warranty Agent
$500–$1,500/moClaims intake, serial checks, replacements, RMAs.
Ready to autonomously resolve your next 10,000 outcomes?
Start with a low‑risk pilot or jump straight into outcomes‑based automation — we’ll meet you where you are.